THE RECEPTIONIST · FOR REAL ESTATE IN COSTA RICA

hola.

Every inquiry answered in seconds — English or Spanish, midnight or Monday. Qualified buyers, booked viewings, and a summary on your desk by 6 a.m.

Live in about four weeks · runs inside WhatsApp, your site, and Instagram

h.
Playa Norte Realty
hola. · answers in seconds
11:47 PM
11:47 P.M. ON A TUESDAY

Your best agent is asleep. hola. isn't.

A real buyer writes at midnight. By the time your team has coffee, the lead is qualified, the viewing is booked, and the brief is waiting on WhatsApp.

New qualified lead sent 6:00 a.m. → your WhatsApp
Lead
Sarah · +1 415 555 0192
Wants
Titled lot in Guiones, to build a home
Budget
$400–500k · cash · ~3 months
Booked
Thu 10:00 · Lot K-7 · assigned to Julián
Also send
Lot L-2 ($465k) · Finca Río ($610k)
Signal
Hot — first contact 11:47 p.m., answered in 4 seconds
WHAT IT DOES

A front desk that never blinks.

Not a chatbot with canned answers. A receptionist that knows your inventory, your areas, and when to bring in a human.

01

Answers in seconds, 24/7

Nights, weekends, holidays. The average inquiry here waits hours — yours waits four seconds.

02

Truly bilingual

Native-quality English and Spanish, and it switches mid-conversation the moment the visitor does.

03

Knows your inventory

Synced nightly from your listings. It quotes real prices and real features — and never invents.

04

Qualifies without interrogating

Budget, area, timeline, cash or financing — woven into conversation, one question at a time.

05

Books the viewing

Offers real slots from your calendar, collects the WhatsApp number, sends the pin and the reminder.

06

Reports every morning

A clean brief per lead: who, what, budget, temperature, next step. On your WhatsApp by 6 a.m.

THE GUARDRAILS

What it never does.

A receptionist is trusted with your name. These rules are built in, not bolted on.

Never invents a listing.

If it isn't in your inventory, hola. says so and offers the two closest matches.

Never gives legal advice.

Concessions, corporations, water letters — it orients in one line, then hands off to your attorney.

Never negotiates.

List prices only. "What would they take" goes straight to your agents, with context attached.

Never pretends to be human.

Asked directly, it says it's the office's digital receptionist — and that a person is one message away.

HOW WE BUILD ONE

Four weeks, start to answering.

Built on your listings, in your voice, with your rules. One team, no handoffs.

WEEK 1

Your inventory, made clean.

We connect your listings — site, sheet, or drawer of PDFs — and build the nightly feed. Then we learn your voice: how your office greets, qualifies, and signs off.

WEEK 2

Qualification and booking.

Your questions, your order, your definition of a hot lead. Viewing slots sync from your calendar. Escalation rules decide what reaches a human, and how fast.

WEEK 3

Every channel, wired.

WhatsApp Business first — this coast runs on it — then your website and Instagram. Same receptionist, same memory, every door.

WEEK 4

Live, measured, tuned.

We test against a quality bar in both languages before launch. Then we watch every conversation for the first month and tune weekly.

Channels WhatsApp Business Your website Instagram DMs Email Facebook Marketplace
THE NUMBERS

One missed buyer costs more.

To launch
from $18k

Inventory feed, voice, qualification, booking, every channel.

To run
from $400/mo

Hosting, message costs, monitoring, and monthly tuning.

To live
~4 weeks

From first call to first answered inquiry.

START

Hear it answer your own listings.

Send us your listings page. We'll load a private demo with your real inventory and call you when it's ready to talk to.

Request a private demo